What happens if I have a poorly hen on delivery?
We never send any hens that are not old enough or strong enough for their journey, we have a 5-star reputation that we are very proud of, but more than that we care for the chickens and would not want them to endure suffering at all in any way.
As such, we guarantee 100% vaccinated, heathy and happy hens delivered to your door, we have a 10 day no quibble return policy, if any hen delivered shows signs of illness within the first 10 days of arrival we will help to resolve the issue or in a serious case we will come and collect the hen and replace or refund you. Please ensure if you do have a hen that is showing signs of illness or stress that you let us know immediately.
We will not be liable for any medical or vet bills unless prior agreed with our team.