What happens if my collection or delivery date is cancelled?

Although very rarely, best laid plans can go wrong, if for any reason we have to cancel a collection or delivery due to weather, van availability, breakdowns, illness etc… we will always offer a solution first, this may be a new collection day or perhaps a free delivery instead, or for deliveries we may be able to offer an alternative day. If for any reason you are not happy with the alternative offers, we will of course refund you in full.